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Internet Privacy & Cookies Policy
This is the internet privacy policy for www.mastersacademybristol.co.uk (the “Website”)
This website is the property of Masters Academy Bristol LLP. We take the privacy of all visitors to this Website very seriously and therefore set out in this privacy and cookies policy our position regarding certain privacy matters and the use of cookies on this Website.
This policy covers all data that is shared by a visitor with us whether directly via www.mastersacademybristol.co.uk or via email. This policy is occasionally updated by us so we suggest you re-review from time to time.
This policy provides an explanation as to what happens to any personal data that you share with us, or that we collect from you either directly via this Website or via email.
Certain businesses are required under the data protection act to have a data controller. For the purpose of the Data Protection Act 1998 our data controller is Simon Bailey and can be contacted via email at admin@mastersacademybristol.co.uk
In operating our Website we may collect and process the following data about you:
1.1 Details of your visits to our Website and the resources that you access including, but not limited to, traffic data, location data, weblog statistics and other communication data.
1.2 Information that you provide by filling in forms on our Website, such as when you register to receive information such as a newsletter or contact us via the contact us page.
1.3 Information provided to us when you communicate with us for any reason.
On occasion, we may gather information about your computer for our services, and to provide statistical information regarding the use of our Website to our advertisers.
Such information will not identify you personally, it is statistical data about our visitors and their use of our site. This statistical data does not identify any personal details whatsoever. It is used by us to analyse how visitors interact with the Website so that we can continue to develop and improve this Website.
We may gather information about your general Internet use by using a cookie file that is downloaded to your computer. Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer as cookies contain information that is transferred to your computer’s hard drive. They help us to improve our Website and the service that we provide to you.
All computers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access particular areas of our Website.
Any advertising featured on this Website may also incorporate cookies, over which we have no control. Such cookies (if used) would be downloaded once you click on advertisements on our Website.
For more information on cookies you can read the guidance at All About Cookies.
We sometimes collect non-identifiable information from visitors to our websites in order to help us provide better customer service. For example, we keep track of the domains from which people visit, and we also measure visitor activity on Masters Academy Bristol LLP websites, but we do so in ways that preserve the source of that information’s anonymity.
This information is used and analysed only at an aggregate level to help us to identify and understand trends and patterns. This information is not reviewed at an individual level. If you do not wish your transaction details to be used in this manner, you can disable your ‘cookies’ with some currently available opt-outs, or using other techniques.
We specifically use Google Analytics tracking to observe patterns:
-Demographic data including gender and age for logged in Google users and general visitors
-On site events – when visitors and users to our site take certain actions such as registrations, revealing telephone numbers and interacting with the site as a whole.
-Google Remarketing – when people visit our website they may see evidence of our re-marketing brand including images and text on other websites which subscribe to the Google Advertising Network.
Masters Academy Bristol LLP may also track ‘clickstream data’. Masters Academy Bristol LLP or others on Masters Academy Bristol LLP’s behalf may use this data to identify and analyse trends and statistics which may help us to provide better customer service.
We collect the information we mentioned in the previous paragraphs through the use of various technologies, including one called ‘cookies’. A cookie is a piece of data that a website can send to your browser, which may then be stored on your computer as an anonymous tag that identifies your computer but not you. Some Masters Academy Bristol LLP pages use cookies, sent by Masters Academy Bristol LLP or its third party vendors via web-specific technologies, to improve or enhance our personal service to you when you return to the website. You can set your browser to notify you before you receive a cookie, giving you the chance to decide whether or not to accept it. You can also set your browser to turn off cookies. If you do so, however, the performance of some websites may be impaired, and certain websites may not work properly.
Some of Masters Academy Bristol LLP websites also use Web beacon or other technologies specifically to tailor those websites so as to provide better customer service. These technologies may be in use on a number of pages across Masters Academy Bristol LLP’s websites. When a visitor accesses these pages, a non-identifiable notice of that visit is generated which may be processed by us or by our Suppliers. These Web beacons usually work in conjunction with cookies. If you don’t want your cookie information to be associated with your visits to these pages, you can set your browser to turn off cookies.
Some of our business partners (eg advertisers) use cookies on our site. We have neither access to nor control over these cookies.
The information that we collect and store relating to you is primarily used to enable us to provide our services to you. In addition, we may use the information for the following purposes:
3.1 To provide you with information requested from us relating to our products or services and to provide information on other products which we feel may be of interest to you if you have consented to receive such information.
3.2 To meet our contractual commitments to you.
3.3 To notify you about any changes to our Website, such as improvements or service/product changes, that may affect our service.
3.4 If you are an existing customer, we may contact you with information about goods and services similar to those which were the subject of a previous sale to you.
3.5 We may use your data, or permit selected third parties to use your data, so that you can be provided with information about unrelated goods and services which we consider may be of interest to you. We or they may contact you about these goods and services by any of the methods that you consented to at the time your information was collected.
3.6 If you are a new customer, we will only contact you or allow third parties to contact you only when you have provided consent and only by those means you provided consent for.
3.7 If you do not want us to use your data for ourselves or third parties you will have the opportunity to withhold your consent to this when you provide your details to us on the form on which we collect your data.
3.8 Please be advised that we do not reveal information about identifiable individuals to our advertisers but we may, on occasion, provide them with aggregate statistical information about our visitors such as your area of residence or age group.
4.1 We may transfer data that we collect from you to locations outside of the European Economic area for processing and storing. In addition, it may be processed by staff operating outside the European Economic area who work for us or for one of our suppliers. For example, such staff may be engaged in the processing and concluding of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all reasonable steps to make sure that your data is treated securely and in agreement with this privacy policy.
4.2 Data that is provided to us is stored on our secure servers. Details relating to any transactions entered into via our site will be encrypted to ensure its safety.
4.3 The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and the transmission of such data is entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain areas of our site, you are responsible for keeping this password confidential.
5.1 Where applicable, we may disclose your personal information to any member of our group. This includes, where applicable, our subsidiaries, our holding company and its other subsidiaries.
5.2 We may also disclose your personal information to third parties:
5.2.1 Where we sell any or all of our business and/or our assets to a third party.
5.2.2 Where we are legally required to disclose your information.
5.2.3 To assist fraud protection and minimise credit risk.
You might find links to third party websites on our Website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.
The Data Protection Act 1998 gives you the right to access the information that we hold about you. Please note that any demand for access may be subject to payment of a fee of £10 which covers our costs in providing you with the information requested. Should you wish to receive details that we hold about you please contact us using the contact details below.
We welcome any queries, comments or requests you may have regarding this policy please do not hesitate to contact us at contact@mastersacademybristol.co.uk
If you would prefer to write to us then our contact address is:
Masters Academy Bristol, Pithay Studios, All Saints Street, Bristol BS1 2LZ